To enhance institutional knowledge sharing and develop effective strategies to ensure its sustainability, Abu Dhabi City Municipality, through the Strategic Planning and Performance Management Sector, organized a specialized workshop on "Knowledge Management." This topic is considered one of modern institutions’ most essential success factors and is vital in strengthening organizational competitiveness.
The workshop was attended by a group of senior officials from the Municipality, along with experts and specialists in knowledge management. It presented the latest global practices, modern technologies, and digital solutions that improve information management and enhance knowledge sharing between employees and departments.
The workshop covered several key topics, including digital transformation in knowledge management, using artificial intelligence and innovative technologies to store and retrieve information, and developing an integrated framework to ensure the continuity of knowledge within the Municipality.
The session also discussed how to capitalize on Municipality employees' skills and experiences within the knowledge management framework through teamwork, brainstorming sessions, and searching for the necessary information to achieve the Municipality's goals and gain a competitive edge, ensuring ongoing competitiveness.
Additionally, the workshop emphasized the importance of building an institutional culture based on knowledge sharing among teams and enhancing collaboration between various departments to ensure decisions are made based on accurate data and information. It also highlighted the role of knowledge management in fostering creativity and innovation and improving knowledge exchange among employees.
This workshop is part of Abu Dhabi City Municipality's objectives to promote innovation and knowledge across all sectors. The Municipality is keen on adopting the best global practices to enhance organizational performance, achieve sustainable development, and provide high-quality services to the community.