Auto Mobile Services

Now we have brought the mobile vehicles service closer to all our clients, with priority to elderly and persons with disability. Our customers’ service staff will reach out to these categories to process all transactions anywhere in Abu Dhabi city and suburban areas.

To avail this service, please dial 800555 from 7:30 am to 3:30 pm from Sunday to Thursday.

How to apply

  • Call the municipality call center on 800555.
  • Request the service and provide the call center agent with the requested information (name, date of birth, situation, address, transaction type).
  • After fixing an appointment, another text message will be sent advising the time fixed for processing the service.


This service is available to all clients, and priority will be for elderly and special needs

Customer Service Centers

Headquarters (Sheikh Zayed Street), and Municipal Centers at Al Shahama, Al Wathba & Al Bateen. Marina Mall, Al Mushrif Mall, and Bawabat Al Sharq.

The Government of Abu Dhabi has directly committed itself to strengthen and develop four key priority areas:

  1. Ian
    Economic Development
  2. Sandra
    Social & human resources development
  3. Ian
    Infrastructure development & enviormental sustanbility 
  4. Ian
    Optimisation of goverment operations

More About Us

Who We Are

The Abu Dhabi City Municipality was established in 1962 as the "Department of Abu Dhabi Municipality and Town Planning".

Vision, Mission and Values

Our Vision is to be recognised as an efficient world class Municipal System ensuring sustainable development and enhancing the quality of life criteria for the Emirate of Abu Dhabi.


“Asematy” is an initiative launched under the patronage of her highness Shaikhah Fatima bint Mubarak